What is Potable's refund policy?

If for any reason you are not completely satisfied with your purchase within 30 days of placing your order, Potable™ will refund your entire purchase (less shipping) with no questions asked. Simply e-mail Admin@MyPotable.com your return request, along with a copy of your purchase order.

How do I cancel an order?

Any order which has not been shipped may be cancelled. Simply e-mail Admin@MyPotable.com your cancellation request. Once your Potable™ ships, it cannot be cancelled.

I received the wrong order, now what?

If your Potable™ order is incorrect, please email Admin@MyPotable.com. Please include your purchase order. Any wrong orders must be claimed within 30 days of purchase.

How does Potable measure its temperatures?

Potable measures ‘Ice Cold’ beverages as between 32.1°F and 40°F and ‘Hot’ beverages as between 130°F and 160°F. Temperature retention tests were performed in controlled environments using standard room temperature conditions to determine performance values.

What is Potable's Warranty?

All Potable™ tumblers come with a lifetime warranty against defects in manufacturing, workmanship, and materials. The warranty is only valid when Potable™ tumblers are used for their intended purpose and cared for according to provided instructions. Warranty does not cover normal wear and tear, aesthetic defects, or damage from improper use.

Luxury Box Sets Make the Perfect Gift

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Luxury Box Sets Make the Perfect Gift

Free Shipping on Orders $100+

Built for Intergalactic Travel

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